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Have Your Say On Solving Everyday Legal Problems

28 Nov 2016

Member for Hawkesbury is encouraging people to have their say on how tackling everyday legal problems including mobile phone bills or getting a refund for a faulty product can be better.

“NSW Attorney General Gabrielle Upton has released a consultation paper on plans to reform our state’s civil justice system that will help people to get the best advice, information and services for their everyday problems,” Mr Perrottet said.

“When people have an everyday legal problem, like an argument with a neighbour or can’t get a landlord to fix a broken window, they should be able to resolve the issue quickly, cheaply and, in most cases, outside court.”

“That would reduce pressure on our courts and is good for the economy with fewer people having to take days off work to handle their legal problem.”

“Governments don’t have all the answers, so we need to hear from the public about how we can deliver new smarter and cheaper ways to fix these legal problems.”

Each year, around 2.8 million people in NSW face a serious legal problem, with 85 per cent of matters involving civil law.

However, research by the Law and Justice Foundation of NSW shows one in five people take no action because they don’t know how to or think it will be too stressful or expensive.

The government’s Justice for Everyday Problems consultation paper describes the kinds of problems dealt with by the civil justice system, the services available to resolve disputes, and sets out ideas for change.

You can find out more at, where you can fill out a short survey.

Submissions can also be made to or via mail to Civil Justice Project Team GPO Box 31 Sydney NSW 2001.

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